Diploma in Health Services Management (Level 7)

        

COURSE DESCRIPTION

The purpose of this qualification is to provide Aotearoa / New Zealand with graduates who have attained sufficient skills to work in management roles in the health services industry .

The qualification is designed for existing health professionals from diverse backgrounds with relevant qualifications and who have an interest to work in the health sector.

This qualification will help learners to engage in progressive studies in the health sector and meet the needs of the population of Aotearoa / New Zealand.

Programme Outcomes:

  • Analyse the evolving nature of the Aotearoa / New Zealand public health system and recommend ongoing and continuously measurable improvements to the Aotearoa / New Zealand public health system
  • Analyse the evolving nature of the Aotearoa / New Zealand public health system and recommend ongoing and continuously measurable improvements to the Aotearoa / New Zealand public health system
  • Promote the benefits of suitable health interventions to improve lifestyle behavioural issues faced by individuals and communities
  • Develop strategic, operational plans and policies to meet a health organisation's goals and objectives.
  • Contribute to the management of an organisation’s human resource framework (from hire to retire) to become more effective in a health services setting.
  • Research, analyse and apply data analytics operations to provide support for the effective monitoring and evaluation of health conditions
  • Develop effective procurement processes and systems (from procure to pay) to reduce wasteful spending and maximise available resources in health care.
  • Undertake a research project through related experiential learning and apply acquired academic skills in order to positively contribute to health organisation systems.


The Diploma in Health Services Management Level 7 constitutes an NZQA approved 120 credit Level 7 qualification. This qualification consists of eight modules in all. You need to pass in all papers to complete the qualification. The 40-week study of Diploma in Healthcare Studies provides a broad and generalist understanding, knowledge and skills in Healthcare services. The aim of this programme is to equip learners with the requisite tools to effectively manage and run operations of Health organisations. The programme is aimed at health professionals who want to transition into management roles and is suitable for those that hold relevant academic knowledge, skills and are keen to work in the health sector. Learners will be able to apply a range of processes and specialist Health sector knowledge; and contribute to the sustained improvement of the health status of the Aotearoa/ New Zealand population. The programme will allow learners to attain critical thinking to work in a variety of managerial roles across health sector.

Class Details:

  • Total class time is expected to be minimum of 20 hours per week
  • The classes will be held between 08:30 am and finish not later than 5:30 pm from Monday to Friday.
  • The classes may be held between 09:00 am and finish not later than 3:00 pm on Saturdays.
  • AGI reserves the right, due to insufficient student enrolments, staffing resource or any other matter, to cancel, reschedule, postpone classes or vary this schedule.
  • The timetable is subject to final confirmation by AGI.

    Class timetable will be provided on the Orientation day.

    Semester 1 Semester 2

  • DHSM 701 - Principles of Public Health DHSM 705 - Human Resource Management in Health
  • DHSM 702 - Health and Diversity DHSM 706 - Health Information Management
  • DHSM 703 - Health Promotion and
  • DHSM 707 - Procurement in Health
  • DHSM 704 - Management in Health Services
  • DHSM 708 – Related Experiential Learning

    DHSM 701 Principles of Public Health Credit 15

    This paper introduces learners to the history of Public Health and examines the concepts, and determinants of the health status of the Aotearoa/New Zealand population. Learners will understand the burden of diseases affecting the Aotearoa/New Zealand population and be able to use the knowledge gained to implement Public health interventions to prevent disease occurrence and improve health.

    DHSM 702 Health and Diversity Credit 15

    This paper introduces learners to diversity in health care. Learners will be introduced to concepts of cultural competency and cultural safety in health care services. Learners will critically analyse the Treaty of Waitangi as it relates to the health sector and critically review the impact of effective management of equality and diversity in health sector. Differences in health and disease trends for diverse population groups in Aotearoa/New Zealand will be examined.

    DHSM 703 Health Promotion and Intervention Credit 15

    This paper will enable learners to examine the origins and evolution of health promotion, the principles of health promotion, the 1986 Ottawa charter for health promotion and its relevance to New Zealand. Learners will examine health promotion strategies in order to develop the skills that are required to apply health promotion as an intervention. Learners will explore tobacco control and emerging challenges for health promotion in the 21st century. Learners will promote benefits of suitable health interventions to improve lifestyle behavioural issues. The emphasis will be on developing critical analytic skills and using these to explore the principles of health promotion.

    DHSM 704 Health Service Management Credit 15

    This paper examines strategic management in a health care organisation in the New Zealand health care system. There will be a focus on operational planning in health care and developing health policies in New Zealand. Learners will develop a strategic plan to meet priorities outlined in the National health strategy. There will be an evaluation of linkages with the strategic objectives of a health care organisation.

    DHSM 705 Human Resource Management in Health Credit 15

    This paper examines the importance of human resources policies and the human resource management processes from hire to retire. The impact and evaluation of human resource management framework in achieving organisational objectives in a healthcare setting will be conducted, processes used to inform the development of guidelines for the formulation and implementation of human resource strategies in a healthcare setting will be explored. Learners will critically evaluate the significance of human resources in health care and analyse the New Zealand Health and Safety strategy for effectiveness of human resources management in a healthcare setting.

    DHSM 706 Health Information Management Credit 15

    This paper will enable learners to critically review the health information and its management in the health sector. The legal aspects of health information management like the privacy act and also deals with the principles of health information management. Learners will evaluate the essential components of evidence based practice in health care and utilize relevant health data. Learners will critically analyse the role of information systems in healthcare organisations and relevant NZ and International health records management strategies.

    DHSM 707 Procurement in Health Credit 15

    Learners will develop an effective procurement process for a health sector organisation from procure to pay. The paper deals with legal and ethical issues related to the procurement process. Learners will critically analyse the role of negotiation in procurement and evaluate risk management in the procurement process. Learners will also be able to develop contracts for purchasing and supply.

    DHSM 708 Related Experiential Learning Credit 15

    This paper will enable learners to critically evaluate and understand the requirements of working in a healthcare setting which will inform their personal and work attitude on placement, apply relevant health and safety legislation, apply industry standards and best practices to meet standards expected at the workplace. Learners can gain added knowledge while working in the health setting.
  • Possible Career Pathways:

    Graduates of this programme will have the skills and knowledge to gain employment in roles such as:
    • Chiropractic Practice Manager
    • Community Health Centre Manager
    • Day Services Manager
    • Health and Welfare Services Manager
    • Health Care Facilities Supervisor
    • Health Information Manager
    • Health / Medical Practice Manager
    • Health Promotion Officer
    • Medical Records Administrator
    • Physiotherapy Practice Manager
    • Primary Health Organisation Manager

    Entry Requirements


    Domestic applicants Learners enrolling must hold one of the following qualifications, or equivalent knowledge, skills and experience:


    • Health degree or equivalent qualification or higher; either/or
    • Completed a Level 6 health qualification or equivalent; either/or
    • Level 5 health qualification or equivalent with 2 years of relevant work experience; either/or
    • Appropriate work experience in the health sector

    International Applicants
    • Health degree or equivalent qualification or higher; either/or
    • Completed a Level 6 health qualification or equivalent; either/or
    • Level 5 health qualification or equivalent with 2 years of relevant work experience; either/or
    • Appropriate work experience in the health sector
    • IInternational students will be required to meet NZQF Programme Approval and Accreditation Rules 2013 (Appendix 2) i.e. an IELTS Academic score of 6, with no band score lower than 5.5; or the New Zealand Certificate in English Language (Academic) (Level 5) [Ref: 1884].

    • Note
      Please note that clinical placement is an integral part of the healthcare programme for the students. Students must complete and achieve the required number of hours at the placement site in order to complete the qualification.

      It is a mandatory requirement of clinical placement sites that all students undergo police vetting before they can be placed at a site. Due to this requirement all students should have an acceptable outcome from the police vetting to the satisfaction of AGI and clinical placement site.